Support Center
Get the help you need with IdeaCheck
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Contact Support
Our support team is available to assist you Monday through Friday, 9am-6pm Eastern Time.
Email Support
support@ideacheck.ai
Response within 24 hours
Billing questions
Credits, receipts, and Creem checkout
Include your account email and payment reference
Submit a Ticket
For complex issues requiring detailed investigation
Typical response: 1-2 business days
Support Ticket Form
Quick Help Resources
Still need help?
Email support@ideacheck.ai with your account email, report ID (if applicable), and a short description of the issue.
Email support